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Health-care workers may be feeling stressed, overwhelmed or distressed due to being on the front lines during the global COVID-19 health crisis.

USask psychologist offers free counselling to health-care workers during COVID-19 pandemic

"Stressed health-care providers should have ready access to psychological services to help with coping," says Dr. Megan O'Connell (PhD)

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By Shannon Boklaschuk

A University of Saskatchewan (USask) psychology professor has signed up to provide free counselling to support front-line health providers in the province during the COVID-19 pandemic.

Dr. Megan O’Connell (PhD), a registered doctoral psychologist, will provide counselling to health-care providers who may be feeling stressed, overwhelmed or distressed by being on the front lines during the global health crisis.

Megan O'Connell
Dr. Megan O'Connell (PhD) is a faculty member in the Department of Psychology in USask's College of Arts and Science. (Photo: Submitted)

“Stressed health-care providers should have ready access to psychological services to help with coping,” said O’Connell, a faculty member in the Department of Psychology in USask’s College of Arts and Science and a college alumna (BA'98).

“What impacts this constant stress would have on mental and emotional well-being could vary a lot depending on each individual, but burnout and symptoms of anxiety or mood disorders are possible.”

Before volunteering, O’Connell read stories from Italian physicians and nurses about dealing with COVID-19 in that country. She also read an English summary from the Italian College of Anesthesia, Analgesia, Resuscitation and Intensive Care (SIAARTI) suggesting a similarity between the triage decisions during the pandemic and what would typically happen in wartime.

“I am familiar with triage rules under wartime conditions when I trained as a reservist army medic over 20 years ago—and these types of decisions are heart-wrenching and opposite to the way health-care providers are trained, and can be inconsistent with their life-saving values,” said O’Connell.

“It made me worry about the impact of this pandemic on the mental health of front-line health-care providers in situations where the system is overwhelmed—and we are seeing some more of these stories coming from health-care providers in NYC. If, god forbid, Saskatoon hospitals find themselves similarly overwhelmed, I wanted to do whatever I could to support them.”

O’Connell volunteered after the Canadian Psychological Association (CPA) called on all registered psychology practitioners to consider donating some of their time to help front-line health providers during the pandemic. She is currently one of 11 registered psychology practitioners listed on the CPA website as volunteering in Saskatchewan.

“Besides clear stressors under conditions similar to wartime triage, front-line health-care providers are potentially at personal risk from this virus. They know this and might worry about the risk this poses to their own health and to the health of their family,” O’Connell said.

“Exposing themselves to personal risk is part of why society has begun saluting them in any way we can, such as the many small acts of displays of gratitude occurring around the world at shift changes. This constant vigilance about providing good patient care now and, in the event of an overwhelmed health-care system, exposure to personal risk and worry about risk to their families could impact their mental health.

“The Canadian Psychological Society’s salute to front-line health-care providers, by creating a network of pro-bono psychological service providers across the country, is an initiative I am happy to join.”


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