Process for Concerns Identified by Faculty or Student Peers

Under conditions where a significant problem is identified by a faculty member or other student peer (i.e., conditions that compromise a student's ability to achieve the competencies required of a psychologist or to achieve progress milestones), a faculty member will discuss this concern with the student experiencing the problem. At this stage, it is possible the faculty member will also consult, confidentiality, with CEC to advise them of the concern and consult regarding recommendations for action.

If problems are not resolved, or are egregious, CEC will review the relevant information and make recommendations that will also be conveyed to the Graduate Committee for action. Example recommendations might include discussion of the functional and foundational competencies that are not being met and outlining specific steps to help the student meet them, regular meetings regarding the concern with their faculty advisor and/or the DCT, considering personal therapy, temporary discontinuation of practicum, a formal remediation plan, recommendation of a temporary leave from the program, or discontinuation in the program. CEC recommendations are designed with the following goals in mind: protecting client care, the integrity of our profession, and supporting our students though difficulties as much as possible. Recommendations are generally designed to provide the student with as many opportunities to address the concern as possible and more severe recommendations (e.g., discontinuation from the program) are reserved for particularly serious concerns (i.e., ethical violations) or concerns that have not been amenable to remediation plans.

Initial discussion of such confidential student issues will be among faculty only.  When any formal recommendation to the Graduate Committee is to be considered, the student being discussed may request to attend the meeting, and/or may ask a faculty member to attend the meeting on his/her behalf to ensure that his/her interest or point of view is represented. In addition, a graduate student representative or ombudsperson from outside the Department of Psychology may be present as an observer (at the request of the student being discussed), on the understanding that s/he will comment only on due process issues. Such a student representative or ombudsperson may be sought through the Graduate Students' Association or the College of Graduate Studies and Research, at the discretion of the student being discussed. Appeals of recommendations regarding suspension, remediation, probation, or termination may be directed in the first instance to the Graduate Committee, then to the Department Head, and finally to the Dean of Graduate Studies and Research.

*Standards cited from the Canadian Code of Ethics for Psychologists:

II.11  Seek appropriate help and/or discontinue scientific or professional activity for an appropriate period of time, if a physical or psychological condition reduces their ability to benefit and not harm others.

II.12  Engage in self-care activities that help to avoid conditions (e.g., burnout, addictions) that could result in impaired judgment and interfere with their ability to benefit and not harm others.

Process for Students to Deal with Personal Difficulties

1. Process for students to deal with difficulties relating to clerkship or practicum

In the event that students experience difficulties* while on clerkship or practicum it is important that they initiate discussions with the appropriate person(s) as soon as possible to resolve/address the situation. Students should first discuss the difficulties, if possible, with their field supervisor(s). It may be helpful to informally consult with faculty members, as preparation for this discussion. 

In the event that discussions with the field supervisor(s) do not adequately address the difficulties, students should then bring the situation to the attention of the On-site Practicum Coordinator (if applicable) for the agency, and then, if necessary, to the Department of Psychology's Practicum Coordinator and Director of Clinical Psychology Training (DCT). If the difficulties still remain unresolved students should then bring the situation to the attention of the DCT. This process may be continued, if necessary, by contacting the other individuals listed below in the order shown.  Care and planning should occur before discussing problems informally with persons not directly involved in your program or training. A student can unwittingly place a fellow student, colleague, or faculty member in a difficult situation by "informally" discussing a situation which the recipient may construe as something which they must ethically act on.  Remember, when you start a conversation with someone about a clinical training matter, who decides what is and is not a consultation becomes a shared responsibility between the speaker and listener.

 

Field Supervisor

On-site Practicum Coordinator

Practicum Coordinator

Director of Clinical Psychology Training

Graduate Chair, Department of Psychology

Head, Department of Psychology

Dean (or designate), College of Graduate Studies and Research


*The word “difficulties” is used in the broadest sense and may refer to difficulties with supervision, the number of hours, the activities engaged in, etc. or personal difficulties.

2. Process for students to deal with difficulties relating to research

In the event that students experiences difficulties* relating to their research or to the process of research supervision, it is important that they initiate discussions with the appropriate person(s) as soon as possible to resolve/address the situation.  Students should first discuss the difficulties, if possible, with their primary research supervisor.  It may be helpful to informally consult with other faculty members as preparation for this discussion. 

In the event that discussions with the primary research supervisor do not adequately address the difficulties students should then bring the situation to the attention of the members of their research/thesis committee. If the difficulties still remain unresolved students should then bring the situation to the attention of the Director of Clinical Training.  This process may be continued, if necessary, by contacting the other individuals listed below in the order shown.

Care and planning should occur before discussing problems informally with persons not directly involved in your program or training. A student can unwittingly place a fellow student, colleague, or faculty member in a difficult situation by "informally" discussing a situation which the recipient may construe as something which they must ethically act on.  Remember, when you start a conversation with someone about a clinical training matter, who decides what is and is not a consultation becomes a shared responsibility between the speaker and listener.

Primary Research Supervisor

Member(s) of Research Advisory Committee

Director of Clinical Psychology Training

Graduate Chair, Department of Psychology

Head, Department of Psychology

Dean (or designate), College of Graduate Studies and Research


*The word difficulties is used in the broadest sense and may refer to difficulties with supervision, availability of resources, number of hours engaged in research, type of activities engaged in, etc. or personal difficulties.

Policy and Procedures for Student Remediation, Suspension, or Program Discontinuation

As noted above, students can be expected to face personal and professional challenges during the long journey of completing a Ph.D. from a clinical psychology program. There are helpful administrative procedures within existing Graduate Program and CGSR policy and many issues can be resolved on an informal basis. However, for particularly serious cases in which client care is adversely affected or students might be required to discontinue the Clinical Psychology training stream, the following policy has been adopted by the CEC. It is anticipated having such policy and procedures formalized will to help enhance fairness and rigor in decision making, reduce the stress and burden on students and faculty, and increase efficiency of such processes.

The guidelines presented below concerning suspension of clinical activity, steps to remediation, and requirement for discontinuation are either adopted directly from, or informed heavily by, the APA accredited clinical psychology program at Clark University, Worcester Massachusetts, with permission: https://www.clarku.edu/departments/psychology/grad/clinical

Suspension of Clinical Activity

Because clinical psychologists often work with vulnerable individuals, it is critical that students take their clinical responsibilities seriously, fulfill their clinical obligations, and generally conduct themselves in a professional manner. Repeated failure to do so could lead to suspension of clinical work. In general, there exist three ways in which students may be suspended from conducting clinical work. Fortunately, these cases are not common.

  1. Any student who is found to engage in unethical behavior will immediately be suspended from conducting clinical work or practicum training. These include, but are not limited to, the student’s use of inappropriate language or actions with clients, unprofessional behavior, violation of university rules, or violation of provincial jurisprudence or professional practice guidelines, all of which demonstrate the student is not meeting professional standards. 
  2. Students who receive multiple unsatisfactory reviews may be suspended from conducting clinical work/training for one semester. During this semester, the student will meet regularly with the DCT and the clinical supervisor to chart a corrective course of action (see section below on Remediation Procedures). Should the DCT deem that the student is eligible to return to clinical work following the suspension, the student will be considered on clinical probation. Clinical probation is a status under which any further unsatisfactory reviews may result in permanent prohibition of clinical training. In such extremely unusual cases, the clinical faculty would meet with the Department Head to discuss subsequent steps, which may include requiring the student to withdraw from the clinical program and/or the graduate program in general (see below).
  3. Students who have demonstrated poor performance in their academic work by virtue of having been assigned Probationary Status by the department may not conduct clinical work until such status has been corrected. This Probationary Status can be assigned to students for a variety of reasons, including receiving a failing grade in any class, making poor progress in the completion of their program of studies, presenting an inadequate or incomplete independent research project, or making poor progress in their dissertation research.

A student who has had to terminate a practicum for professional, ethical, or competence-based concerns  or has had to perform remediation on a practicum for will be required to disclose their evaluation and resolution of this matter to potential future practicum supervisors. Such disclosure would be done with the support of the practicum coordinator/DCT.

Remediation Policy and Procedures

Students who receive an unsatisfactory annual review or who have been suspended from conducting clinical work are required to meet with the DCT, and possibly their research advisor, in order to identify a specific set of remediation procedures that must be followed. On some occasions, a student may be asked to meet with the DCT to set up remediation procedures to address concerns about a student’s behavioral, academic, or ethical performance even if they do not reach the level of warranting either an unsatisfactory review or suspension of clinical work. For example, a student who receives a marginal evaluation in a particular course or who is making marginal progress in an MRA competency, or about whom the CEC has identified concerns may be asked to set up a remediation plan to address the concerns about that particular performance. In all cases, due process is utilized in resolving concerns about a student’s behavioral, academic, or ethical performance.

The general remediation procedure is outlined as follows. Please note that this is not necessarily a strictly linear process. For example, some steps might happen simultaneously or be repeated.

  1. Matter brought to attention of Director of Clinical Psychology Training (DCT)
  2. Concerns shared with student and relevant parties most directly affected. Clarification sought on the matter and all versions of events are obtained.
  3. Evaluate if informal resolution of matter is appropriate or if may require a formal response
  4. Matter discussed with CEC in camera
  5. Consultation with Graduate Chair, Department Head, College of Graduate Studies and Research and other relevant parties, as needed
  6. Decision made by CEC if a formal response is required. If formal response is required, CEC decides on feasibility of remediation vs suspension or discontinuation from clinical training
  7. CPA Code of Ethics, Saskatchewan College of Psychologists Professional Practice Guidelines, and College of Graduate Studies and Research policy on student academic and professional conduct are consulted to guide decision making.
  8. Remediation plan drafted by CEC or options for the student to consider if required to suspend or discontinue clinical training will be formalized.
  9. CEC decision and rationale is written up as a formal document/letter to be shared with the student. Should the student’s status change, specific expectations that the student must meet before the student is reconsidered for reinstatement to full status in the program will be clearly outlined in the letter.
  10. The letter will be written by the DCT, in consultation with the student’s faculty advisor, and the Department Head. The letter will include:
    1. A description of the issues to be addressed
    2. A plan for addressing each issue
    3. A description of any previous efforts to address or prevent each issue
    4. Criteria for determining that the issues have been remedied or resolved
    5. A timeline for review
  11. The DCT, in conjunction with the student, determines the nature, type, and frequency of subsequent reviews.
  12. If the student, having notification of the faculty member(s)’s recommendations, believes the procedure to be unjust or the decision to be unfair, or that new information could lead to a different decision, he/she may present an appeal in writing to the DCT.
  13. If a student is to be suspended from participation in training, he/she must be notified in writing. The letter will state the time frames and limits of the temporary suspension and its rationale. A copy of the letter is to be maintained in the student’s permanent file.
  14. In the case of remediation the student’s progress on the plan will be monitored by the CEC.

Student Discontinuation from Clinical Program

Student requirement to discontinue from the clinical program could occur for one of the following two reasons:

1. Inability or unwillingness to satisfactorily address concerns raised in an unsatisfactory review through the remediation process (see above). This is also in keeping with College of Graduate Studies and Research policy for the Requirement to Discontinue:

http://www.usask.ca/cgsr/policy-and-procedure/requirement-to-discontinue.php

2. Conduct that is deemed so egregiously unprofessional or unethical that remediation is not appropriate. When such situations arise, program faculty must review the student’s behavior at the next available program meeting. Prior to this meeting, the faculty member involved (e.g., supervisor or DCT) will notify the affected student as to the issues and concerns. The student may choose to work with this faculty person, or another faculty person, to present information to the faculty. Information may be presented in verbal or written form. Upon request through the DCT, the student may be invited to appear before the CEC to present her/his side of the issues.

After presentation of information by all parties involved, the CEC, in consultation with the Graduate Chair and Department Head will then determine whether the student’s behavior warrants a recommendation to the College of Graduate Studies and Research for formal discontinuation. If the student is not dismissed, the faculty must specify the specific contingencies for retention including the behavioral change necessary (see section on Remediation Procedures), the criteria and process to be used in evaluating progress, and the dates by which change must be evidenced. The student’s advisory committee will be responsible for monitoring the remediation program and bringing information back to the faculty within the guidelines and timelines established. Failure to satisfactorily complete the remediation program will result in discontinuation of the program.

Grievance Procedures

In general, students who feel that they have not been treated fairly should follow the grievance procedures through the University of Saskatchewan’s Graduate Students’ Association (GSA). Students are encouraged to make efforts to resolve the problem with the relevant faculty member through informal discussion. In the event that the student feels that such discussions have not led to a fair outcome, the student should then consult with the DCT. If the student remains unsatisfied, he or she may ask the Graduate Program Chair to convene a meeting of Graduate Program coordinators in an effort to resolve the matter. Students who believe that they have not been treated fairly through such procedures may also bring their grievance to the Associate Dean of the College of Graduate Studies and Research.